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Terms of Use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons, images, and software, is property of KNOXX LLC. and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with knoxxgear.com. Any other use of our web site, including reproduction and internet links, is prohibited without our prior  permission.

Secure Processing

knoxxgear.com uses Paypal to process our online transactions.  Paypal uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Privacy

knoxxgear.com respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.

Shipping

Orders within the USA are shipped via USPS with delivery confirmation. We do ship to APO and FPO addresses. Please allow 5 business days for order processing and verification, and an additional 7-10 business days for delivery.
Please check back with us periodically for any updates regarding our shipping policies.
We reserve the right to refuse orders for any reason without explanation.

Once your order has shipped, you will receive an email containing a tracking number and link to track your package.

 

Orders

Every so often mistakes do happen, but we do our best to fix them and correct any issues you may have. If you have noticed that we have made a mistake with your order, please email us at orders@knoxxgear.com, and we will look into it. Please include your order reference at all times when contacting us.  We will try our best to reply to you within 24 hours.

We are happy to refund any purchases provided they are returned by registered mail in their original condition, to the address below, within 14 working days from receipt. Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms. We will refund any sums that you have paid to us with the exception of postage and handling. Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.

KNOXX
Attention: Returns
901 William Drive
San Lorenzo, CA 94580

 

Sales Tax

  • Sales Tax is charged to those orders shipped within the state of California, 9.75%.